Bull in a China Shop
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Talking Shop

Policies, People and Praise
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YOUR EXPERIENCE IS OUR GUARANTEE

We aim to give you the best experience whether we meet you at a show or you buy from us online.  

Online

We use the reputable Etsy platform for our online store.  Our online policies include:
  • We aim to represent the product and any flaws as best as we can through our photos. Please contact us through Etsy if you have questions about an item.
  • We try to respond to any correspondence within a day.  We send packages within one to five business days.  We only extend delivery times beyond one to five days when we are on vacation.
  • Trying to help the Earth in the smallest way possible, all of our boxes are reused.  Diaper boxes? Yep! 
  • Similarly, much of our packing material is recycled/reused.  We pack using wrapping paper, newspaper (crumpled & shredded), bubble wrap, and air pockets.  Open items over a table or while sitting on the floor to prevent accidental breakage upon unwrapping items.
  • If the postal service is mean and breaks your item, we insure every package we send and a full refund is provided.  We require pictures of the broken item as well as all packaging materials for the refund.
  • For partial breakage in sets, we will refund the money for the broken item and for half the price of the item over the next 'set level'.  For example, if you pay $18 for a set of six glasses and one breaks in transit, we will refund you the full price of the broken glass ($3) and half of the "extra" fifth glass ($1.50).  We know this is not ideal, but shipping items back to us has led to more broken product.

At Shows

We hope we get to meet you in person at one of the many shows we attend throughout the year. At shows:
  • We currently accept cash, check, and credit card payments.  Check payment must have telephone and driver's license number included on payment.  Credit card payments must be over $100 in value.
  • You are responsible to inspect an item for any flaws.  Many of our show items are listed on our Etsy store. You can review what we say there or just ask us! 
  • We are open to price requests, however we try to price our merchandise fairly.  You are more likely to get a bargain if you are buying multiple pieces.
  • No one wants to break their new buy. We always have packaging material and bags available to carry home your purchase.  Whenever possible, the packaging material is made from recycled paper and the bags are reused grocery bags.
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THE Team

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Sara

AKA: THE BULLHEADED ONE
E-"bull"-ient and fun, Sara's passion for antiques and vintage stems from her mum.  
Collects   Black and White Tea Cups, Lustreware, Dog Planters, and Bird Frogs

Tea Preference   English Breakfast

THE BULLYBOYS
Not so much hired hoodlums, the bullyboys help keep our business moving forward.
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Adam

Husband and helping hands, Adam often mails packages and carries the goods on buying trips.
Collects   Maps, Globes, and Shakespeare

Tea Preference   Earl Grey


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leonard

Father and buyer, Leonard loves the finer things.
Collects   Car Memorabilia, Silver Belt Buckles

Tea Preference   Anything, as long as it comes with a tea sandwich


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Bully for us

Fast shipping, beautiful item. The seller is very communicative and helpful.
Wonderful set.  Very happy. No chips, no cracks. No stains. Timely delivery.
Five stars!
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